There are five types of additionals/swaps:
- Additional – adds the product as well as the original product
- Replace – replaces the product with a different product
- Switch – switches the product, but leaves the item the same, so it looks like the original product entered to the customer
- Web swap – offers the product as a swap to HorizonWeb customers in the cart.
- Logo – offers logo products to embellish the original product
Swap classes are reasons for a switch sell existing. For instance, you might want to promote green alternative items, so you can set up a switch sell to a product with a lower plastic content assigning a swap class "Green". The swap class for a switch sell is selected on the Stock Card.
Creating a Swap Class
- From the Set-up menu, click Company. The Company Set-up window opens.
- Click Settings, then Swap Classes. Your existing swap classes are shown in a list.
- Click in the line above the list and type the swap class name.
- Below the list, click the green + button. The swap class is added to the list.
- Click the green tick to confirm.
See Also
