Delivery Tracking

JumpTrack

JumpTrack is ECI Software Solutions' proof-of-delivery system.

Only set up JumpTrack when you have received details of your JumpTrack account. You will be given:

• A username.
• A password.
• A request handler address (usually https://myjumptrack.com/requestHandlerJumpTrack)
• A vendor key. To fetch your vendor key:
  • Log in to JumpTrack.
  • From the navigation bar, click Maintenance > Delivery Status Link.
  • Within either code box, find the parameter vendorKey=.
    The key is typically 8 characters long. Type this into the Vendor key box.
• An API key. This will be added by ECI during your implementation.

1. In the Set-up menu, click Company. The Company Set-up window opens.
2. Click Delivery Tracking.

   

3. Select the Enable JumpTrack tick box.
4. Type your username and password into the boxes.
5. In the HTTP Post URL box, type the request handler address you have been given, typically https://myjumptrack.com/requestHandlerJumpTrack .
6. In the Vendor Key box, type or paste the key.
7. In the API Key box, type or paste the key.
8.  The Use Delivery Note Date tick box changes how you choose the delivery date for deliveries you send to JumpTrack.
   • If you want to use a date picker to set the date for all deliveries being sent, select Use Delivery Note Date. All the deliveries uploaded at the same time will have the same date.
   • If you want to use the delivery date from the entry on Horizon, clear Use Delivery Note Date. This allows you to upload deliveries with different dates.
9. Select Email Proof of Delivery if you want Horizon to email proofs of delivery to your customers.

   Note: The email settings in Company Set-up > Settings > Email Settings are used, including the SMTP port.

10. Select Send Order Notes if you want sales order header notes being shown on the JumpTrack iOS or Android app.
11. Select Line level detail if you want to send details of each item to JumpTrack. When cleared, only the transaction is sent to JumpTrack.

    Note: All files must be collected and processed before selecting this option.

12. Click Confirm.

Automated Collection of Proof of Delivery

JumpTrack iOS and Android app users update deliveries on JumpTrack This information can be manually or automatically collected. To automate this, within the Automated Collection of POD group:

1. Select the Enable Automatic Collections option.
2. It is recommended that the Collection Interval is left at the default value of 10 min. The lowest value you can set is 5 min.
3. From the User for internal emails list, select a user who will be your JumpTrack administrator. They will receive notifications about problems such as failed email delivery confirmations to your customers.
4. From the User from email address list, select a user who has the email address you want emails to your customers to be sent from.
5. Select Email server uses SSL if the sending (SMTP) server uses SSL or TLS.
6. Click Confirm.

See Also