Logs

Logs displays information about what helper applications and services have been doing.

The Logs menu can be accessed by Super users.

1. On the Utilities menu, click Logs.
2. From the Application list, click the name of an application to filter the list.

   Note: Horizon, HorizonWeb, Robot, AutoMate Legacy, Sales Data Extract, Export Data Service and Automated Catalogue Update logs are displayed.

3. Click the length of time for which you want to show logs. It's recommended that you start with shorter periods:
   • Show all
   • Show last 8 hours
   • Show last 24 hours
   • Show last 7 days
   • Show time between – when selected, the following options are displayed:
     • Start time
     • End time
     • Today
     • Yesterday
     • Past 7 days
4. Click Show.
5. Columns recorded are:
   • Date – Date and time of activity.
   • Version – Horizon version.
   • Area – What part of Horizon was active.
   • Information – Specific information about the action a user has initiated.
   • Additional info – information about the origin of the action. This could be the instance of AutoMate Legacy or Robot that was active or the import definition used when loading a catalogue with automated catalogue update.
   • Info type:
     • D – Debug
     • I – Information
     • W – Warning
     • E – Error.
6. You can:
   • Click on a column heading to sort. Click again to reverse sort.
   • Hover on a column heading and click the funnel icon to filter. The filter is displayed at the foot of the table
     • Create a custom filter. Click Customize…, and build a filter based on multiple terms. Add a new condition, then click on the term or operator to edit it.
   • Search within the grid. Click within the grid, then type Ctrl+F. The Grid Find window opens.

EXAMPLE

You could:

1. Filter by the Area Order Process.
2. Customize… then add a new condition Information like End reached.
3. Click OK.

Only logs telling you when Order Processing finished are displayed.

See Also