Returning a Purchase Order Line

There are a number of reasons you may want to return an item to a supplier. You can create these reasons in Company Set-up > Returns. To return a purchase order line:

1. From the Purchase Orders and Returns daybook, open the purchase order that contains the line you want to return.
2. Right-click the line you want to return, and from the context menu, click Return Line. The Return window opens.
   
3. From the Reason list, click the reason for the return.
   

   Note: This list can be made mandatory by selecting the company option Require reason for return.

4. In the Details box, type an explanatory note.
5. In the Quantity box, type the quantity returned.
6. Click OK. The Select Document window opens.
   
7. If you want to add the line to an existing purchase return, click the document, then click Select. If you want to add it to a new return, click New.
8. The existing, or new purchase return is opened.

See Also