Call-off orders are orders that have been invoiced, but are stored in your warehouse. Typically, this will be a pallet of the product e.g. paper, and the customer will ask a number of reams to be delivered each time. When your customers order from a call-off, they are requesting delivery of the next part of the order.
There are two types of call-off order. They have a different prefix to their document number:
- A CALL is a call-off order which you invoice upfront and then call off amounts as and when the customer requires.
- A CFIX is a call-off order which you call off as and when the customer requires and then the amount called off gets invoiced.
SCOF transactions are also listed in the call-off orders daybook.
Call-off Order and HorizonWeb
On HorizonWeb, your customers can order form their call-off
Call-off orders can behave in two ways on Horizon
See Also
